/* AVERA 0.7.3 RC9 — support workspace. Isolated from schedule. */
#helpOverlay .help-workspace{width:min(560px,100%);max-height:min(92dvh,800px);display:flex;flex-direction:column;padding:0;overflow:hidden;border-radius:24px;background:var(--panel);color:var(--text)}
#helpOverlay .help-head{display:flex;gap:12px;align-items:center;justify-content:space-between;padding:20px 20px 14px;border-bottom:1px solid var(--av-divider)}
#helpOverlay .help-head h2{margin:0;font-size:21px;letter-spacing:-.025em}
#helpOverlay .help-head button:not([data-av-control]){flex-shrink:0;border:0;background:var(--panel-2);color:var(--muted);border-radius:12px;min-width:40px;min-height:40px;font-size:22px;cursor:pointer}
#helpOverlay .help-content{overflow:auto;min-height:0;padding:15px 18px 22px;overscroll-behavior:contain}
#helpOverlay .help-menu-row{width:100%;display:flex;gap:12px;align-items:center;text-align:left;border:1px solid transparent;background:var(--av-control-bg);border-radius:15px;padding:14px;margin:0 0 10px;color:var(--av-text-primary);font:inherit;cursor:pointer;text-decoration:none;box-shadow:var(--av-shadow-control);}
#helpOverlay .help-menu-row b{display:block;font-size:14px}#helpOverlay .help-menu-row small{display:block;margin-top:3px;font-size:11px;color:var(--muted)}#helpOverlay .help-menu-icon{font-size:21px;width:30px;text-align:center;color:var(--accent)}
#helpOverlay .help-ticket{width:100%;display:block;text-align:left;background:var(--panel-2);border:1px solid var(--border-soft);border-radius:14px;padding:12px;margin:0 0 9px;color:var(--text);font:inherit;cursor:pointer}
#helpOverlay .help-ticket b{display:block;font-size:13px}#helpOverlay .help-ticket small{display:block;margin-top:6px;color:var(--muted)}#helpOverlay .help-ticket-status{font-size:11px;font-weight:750;color:var(--accent)}
#helpOverlay .help-chips{display:flex;gap:8px;margin:0 0 14px}#helpOverlay .help-chips button{border:1px solid var(--border-soft);border-radius:20px;background:var(--panel-2);padding:8px 12px;color:var(--text);font:inherit;font-size:12px}
#helpOverlay .help-chips button[aria-pressed="true"]{background:var(--accent-soft);color:var(--accent-strong)}
#helpOverlay .help-thread{display:flex;flex-direction:column;gap:10px;margin:16px 0;}
#helpOverlay .help-message{max-width:90%;background:var(--panel-2);border-radius:15px;padding:11px 13px;align-self:flex-start;font-size:13px;line-height:1.5;overflow-wrap:anywhere;white-space:pre-wrap}
#helpOverlay .help-message.mine{align-self:flex-end;background:var(--accent-soft)}#helpOverlay .help-message small{display:block;color:var(--muted);font-size:10px;margin-top:7px}
#helpOverlay .help-compose{display:grid;gap:9px;margin-top:12px}#helpOverlay textarea{width:100%;min-height:72px;border-radius:13px;background:var(--av-well);color:var(--av-text-primary);border:1px solid transparent;font:inherit;font-size:13px;padding:11px;box-sizing:border-box;resize:vertical;box-shadow:var(--av-shadow-well);}
#helpOverlay .help-primary{border:0;border-radius:13px;background:var(--av-primary-gradient);color:var(--av-primary-ink);min-height:43px;padding:10px 16px;font-weight:750;font-size:13px;cursor:pointer;box-shadow:var(--av-shadow-primary);}
#helpOverlay .help-attach{display:flex;align-items:center;gap:8px;color:var(--muted);font-size:12px}
#helpOverlay .help-preview{display:flex;flex-wrap:wrap;gap:8px}#helpOverlay .help-preview img{height:58px;max-width:90px;object-fit:contain;border-radius:9px;background:var(--panel-2)}
#helpOverlay .help-empty{color:var(--muted);font-size:13px;line-height:1.6;padding:17px 3px}
.feedback-admin-thread{margin-top:13px;padding:12px;border-top:1px solid var(--av-divider);display:grid;gap:8px}.feedback-admin-thread textarea,.feedback-admin-thread input{width:100%;box-sizing:border-box;background:var(--av-well);border:1px solid transparent;border-radius:10px;color:var(--av-text-primary);padding:10px;font-size:12px;font:inherit;box-shadow:var(--av-shadow-well);}.feedback-admin-thread .btn{width:max-content}.feedback-admin-msg{padding:8px 10px;background:var(--panel-2);border-radius:10px;white-space:pre-wrap;font-size:12px;overflow-wrap:anywhere}.feedback-admin-msg small{display:block;color:var(--muted)}
.feedback-images{display:flex;flex-wrap:wrap;gap:7px;margin-top:8px}.feedback-images img{width:78px;height:64px;object-fit:cover;border-radius:8px}.feedback-upload-hint{font-size:11px;color:var(--muted)}
@media(max-width:600px){#helpOverlay .help-workspace{max-height:100dvh;height:100dvh;width:100%;border-radius:0}#helpOverlay .help-content{padding-bottom:calc(20px + env(safe-area-inset-bottom,0px))}}

#helpOverlay .help-attach input[type=file]{position:absolute;width:1px;height:1px;opacity:0;pointer-events:none}#helpOverlay .help-attach{position:relative;min-height:38px;cursor:pointer;justify-content:center;border:1px dashed var(--border);border-radius:11px}

#helpOverlay .help-back:not([data-av-control]){flex-shrink:0;border:0;background:var(--panel-2);color:var(--text);border-radius:12px;width:36px;height:36px;font:inherit;font-size:26px;cursor:pointer}#helpOverlay .help-back[hidden]{display:none}
#helpOverlay .help-head h2{flex:1;min-width:0}

/* RC11: protected images open inside the admin panel rather than blob tabs. */
.feedback-images .av-feedback-admin-thumb{display:inline-flex;align-items:center;justify-content:center;border:0;background:transparent;border-radius:9px;padding:0;cursor:zoom-in;min-width:78px;min-height:64px;overflow:hidden}
.feedback-images .av-feedback-admin-thumb img{display:block}
.av-feedback-viewer[hidden],.av-feedback-viewer [hidden]{display:none!important}
.av-feedback-viewer{position:fixed;inset:0;z-index:2147483000;display:flex;align-items:center;justify-content:center;padding:clamp(8px,2vw,22px);box-sizing:border-box;background:rgba(4,15,20,.84);color:var(--text,#10262b)}
.av-feedback-viewer-panel{display:flex;flex-direction:column;width:min(1120px,100%);height:min(90dvh,960px);min-height:200px;min-width:0;overflow:hidden;border-radius:20px;background:var(--panel,#fff);box-shadow:0 24px 70px rgba(0,0,0,.36)}
.av-feedback-viewer-toolbar{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:9px 14px;border-bottom:1px solid var(--av-divider,rgba(100,120,130,.24));min-height:58px;box-sizing:border-box}
.av-feedback-viewer-count{font-weight:750;font-size:13px;min-width:0}
.av-feedback-viewer-actions{display:flex;align-items:center;gap:6px}
.av-feedback-viewer-actions button,.av-feedback-viewer-page{display:grid;place-items:center;width:38px;height:38px;flex:none;border:0;border-radius:11px;background:var(--panel-2,rgba(127,146,154,.14));color:var(--text,#18343a);font:inherit;font-weight:650;font-size:21px;cursor:pointer}
.av-feedback-viewer-actions button:hover,.av-feedback-viewer-page:hover{background:var(--accent-soft,rgba(0,153,155,.12))}
.av-feedback-viewer-actions .av-feedback-viewer-close{margin-left:5px}
.av-feedback-viewer-actions .av-feedback-viewer-close svg{width:19px;height:19px}
.av-feedback-viewer-zoom{color:var(--muted,#64777b);font-size:12px;min-width:43px;text-align:center;font-variant-numeric:tabular-nums}
.av-feedback-viewer-actions button[data-viewer-action=reset]{font-size:12px}
.av-feedback-viewer-stage{flex:1;min-height:0;min-width:0;position:relative;overflow:hidden;background:var(--panel-2,#f0f4f4);touch-action:none;user-select:none;cursor:grab}
.av-feedback-viewer-stage:active{cursor:grabbing}
.av-feedback-viewer-full{position:absolute;inset:0;margin:auto;display:block;max-width:100%;max-height:100%;width:auto;height:auto;object-fit:contain;transform-origin:center center;will-change:transform;pointer-events:none;user-select:none}
.av-feedback-viewer-page{position:absolute;top:50%;transform:translateY(-50%);width:42px;height:50px;border-radius:12px;background:var(--panel,rgba(250,250,250,.9));opacity:.92;z-index:1;font-size:31px}
.av-feedback-viewer-prev{left:10px}.av-feedback-viewer-next{right:10px}
.av-feedback-viewer-help{text-align:center;color:var(--muted,#60757b);font-size:11px;padding:9px 12px;border-top:1px solid var(--av-divider,rgba(100,120,130,.2))}
@media(max-width:520px){.av-feedback-viewer{padding:0}.av-feedback-viewer-panel{width:100%;height:100dvh;border-radius:0}.av-feedback-viewer-toolbar{padding:10px;gap:5px}.av-feedback-viewer-actions{gap:4px}.av-feedback-viewer-actions button{width:35px;height:35px}.av-feedback-viewer-help{padding-bottom:calc(12px + env(safe-area-inset-bottom,0px))}}

/* Accessible upload label owns the presentation; native picker stays available. */
.feedback-upload{position:relative}
.feedback-upload-input{position:absolute;width:1px;height:1px;padding:0;margin:0;opacity:0;clip-path:inset(50%);overflow:hidden}
.feedback-upload-pick{display:flex;align-items:center;gap:10px;min-height:48px;padding:12px 14px;border-radius:13px;background:var(--av-secondary-bg);box-shadow:var(--av-shadow-control);color:var(--av-text-primary);font-size:13px;font-weight:650;cursor:pointer}
.feedback-upload-pick svg{width:20px;height:20px;fill:none;stroke:currentColor;stroke-width:1.8;flex:none}
.feedback-upload-pick small{margin-left:auto;color:var(--av-text-secondary);white-space:nowrap}
.feedback-upload:focus-within .feedback-upload-pick{outline:2px solid var(--av-accent);outline-offset:2px}
.feedback-upload-preview{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;margin-top:10px}
.feedback-upload-preview:empty{display:none}
.feedback-upload-item{position:relative;min-width:0;background:var(--av-well);border-radius:12px;padding:7px}
.feedback-upload-item a{display:block;color:var(--av-text-primary);font-size:11px;text-decoration:none}
.feedback-upload-item img{display:block;width:100%;height:84px;object-fit:cover;border-radius:7px}
.feedback-upload-item span{display:block;overflow-wrap:anywhere;margin-top:6px;padding-right:18px}
.feedback-upload-item button{position:absolute;right:4px;top:4px;min-width:32px;height:32px;border:0;border-radius:10px;background:var(--av-control-bg);color:var(--av-text-primary);box-shadow:var(--av-shadow-control);cursor:pointer;font-size:20px}
.feedback-upload-status{font-size:12px;color:var(--av-danger);margin:8px 0 0;line-height:1.4}
.feedback-upload-status:empty{display:none}
#feedbackOverlay .feedback-field .feedback-upload-pick{display:flex;align-items:center;gap:10px;text-transform:none;letter-spacing:0;font-size:13px;font-weight:650;margin:0}
#feedbackOverlay .feedback-upload-pick small{margin-left:auto;flex:none;font-size:11px;text-transform:none;letter-spacing:0;font-weight:500}
@media(max-width:430px){.feedback-upload-preview{grid-template-columns:repeat(2,minmax(0,1fr))}.feedback-upload-pick{font-size:12px}}